Shipping Policy
- Orders will be shipped within 2-3 business days unless otherwise notified. Customers will receive an email notification containing a tracking number once a shipping label has been created for their order.
- For international shipping, please inquire at dfrwear@gmail.com
- Please note that Durnin Farm and Ranch Wear is not responsible for lost, stolen packages, or items damaged during delivery.
- Please ensure that your address is correct. Customers will be responsible for additional shipping costs if address are incorrectly entered at the time of order.
Return Policy
- Unworn items may be exchanged for a different size or returned for a full refund within 30 days of purchase. Items with visible wear or damage are not subject to an exchange or refund.
- The customer is responsible for covering the cost of return shipping to Durnin Farm and Ranch Wear, or drop off if local. Durnin Farm and Ranch Wear will cover the shipping cost to send the correct size back to the customer on exchanges. Please notify us at dfrwear@gmail.com with a rationale for the refund or exchange, and new size needed prior to mailing your item to us.
- If your order is damaged or incorrect upon delivery, please contact us within 5 business days via email and provide photos of the product you received.
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